O'Daniel
Auto Group is seeking to hire an experienced Automotive Body Shop
Estimator to ensure the overall efficiency, profitability, and
reputation of our auto body shop operations by providing timely, accurate, and
customer-approved estimates for repair work. Customer service is a top
priority; it's our job to turn a difficult situation around.
We offer excellent customer service to all our customers. We believe that
culture makes a difference, and we focus on building relationships with our
employees, our customers, and our community.
We offer:
- Competitive pay plan - salary commensurate with experience
- Healthcare, Dental and Vision insurance options
- 401(k)
- Automobile purchase program
- Fast-paced work environment
- A positive, professional work environment
Responsibilities - Body Shop Estimator:
- Greet customers and quickly assess their needs, understanding the difficulty of their situation.
- Work with customer and Body Shop Technicians to identify required repair work.
- Offer additional services and repairs to customers.
- Compute cost of replacement parts and labor to restore vehicle to condition specified by customer.
- Dispatch and maintain an organized workload.
- Enter itemized estimate on repair order and explain estimate to customer.
- Keep customer informed and updated throughout the repair process.
- Maintain Customer Satisfaction score at, or above designated standards.
- Meet dealership's standards for repair/order production.
Requirements - Body Shop Estimator:
- Experience as an Automotive Body Shop Estimator is required
- Automotive dealership experience is preferred
- Good communication and customer service skills
- Organized with good problem-solving skills
- Strong record of positive Customer Satisfaction (CSI) results
- Professional appearance and a positive attitude
- Valid driver's license
- Must be authorized to work in the U.S. and be a current resident
- Resume must be uploaded, for immediate consideration. Send resume to Resume@odanielauto.com