The O’Daniel Chrysler Dodge Jeep Ram dealership has been awarded the 2020 Dealer of the Year Award, an exciting accomplishment showcasing the dealership’s commitment to its customers’ happiness. This prestigious honor was awarded by DealerRater.com, which recognizes the top Canadian and U.S. dealerships that receive high customer ratings in tandem with exceptional customer service.
This year marks the O’Daniel Chrysler Dodge Jeep Ram dealership’s third consecutive and fifth total Dealer of the Year win. All by itself, this is a huge feat but isn’t the entirety of the dealership’s wins this year. The O’Daniel CDJR dealership also deservingly won DealerRater’s Consumer Satisfaction Award this year, marking its sixth year winning the award. Recognition of these awards can be seen on the DealerRater website, which honors, ranks, and rates top-performing dealerships.
The reviewers evaluated the O’Daniel Chrysler Dodge Jeep Ram on several aspects, including customer service, quality of work, friendliness, pricing and the overall experience. Unsurprisingly, it received consistently high PowerScore ratings, demonstrating O’Daniel Chrysler Dodge Jeep Ram’s promise to deliver nothing below an extraordinary dealership experience. The dedication and professional hard work of everyone at CDJR is clearly evident through the remarkable customer service they provide.
Three criteria must be met in order to rank or achieve the Dealer of the Year Satisfaction Awards, including number of reviews, positive reviews, and average score. Based on the dealer’s performance on DealerRater, a PowerScore is calculated according to the number of reviews as well as a dealer’s overall average star rating.
Several qualifications and requirements are necessary in order to win such a competitive award. The dealership must exhibit an average rating of 4.0 out of 5.0 stars, have a minimum of 25 reviews on the DealerRater website and have positive reviews in every quarter of the prior calendar year. This is no simple task. In fact, the O’Daniel Automotive Group is the only dealer group in Indiana to win this award for all of their respective locations. It is clear that customers truly enjoy their time at the dealerships.
The O’Daniel Group of dealerships began in 1979 with a mission to provide an “Extraordinary Dealership Experience” through their presentation of expertise, honesty, dedication, and accountability to earn customers not just for a one time purchase, but for life. Once again, congratulations to the O’Daniel Chrysler Dodge Jeep Ram Dealership for yet another well-deserved win!
Stop by the O’Daniel Chrysler Dodge Jeep Ram Dealership and experience the difference for yourself!