Award recognizes top U.S. and Canadian auto dealers who demonstrate excellent customer service as expressed by consumer reviews written on DealerRater
Fort Wayne, IN - January 27th, 2017 – ODaniel Chrysler Dodge Jeep Ram has been awarded a 2017 DealerRater Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews written on DealerRater.com.
"Car buyers have spoken and have identified ODaniel Chrysler Dodge Jeep Ram as the best Chrysler dealer to do business with in IN," said DealerRater CEO Gary Tucker. "The quality and number of reviews for ODaniel Chrysler Dodge Jeep Ram speak volumes of the top-notch experiences they provide to customers."
The DealerRater Dealer of the Year Awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated ODaniel Chrysler Dodge Jeep Ram on its customer service, quality of work, friendliness, pricing and overall experience.
ODaniel Chrysler Dodge Jeep Ram has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2016 calendar year.
It's truly an honor to serve our customers each and every day. Our mission since opening the ODaniel Group of dealerships in 1979 was to provide an “EXTRAORDINARY DEALERSHIP EXPERIENCE” in Indiana, through the efforts of honest, helpful, and dedicated professionals, we hold ourselves accountable to the highest values to earn customers for life. Because this award is bestowed upon dealerships that possess outstanding customer service based upon customer reviews on DealerRater.com, we take this distinction to heart. It's clear that our customers enjoy their time in our Dealership and we take great pride in that fact.” Greg O’Daniel
"Today's car shoppers pay attention to reviews and a dealership's online reputation, which makes the significance of the DealerRater Dealer of the Year Awards crucial to dealers looking to thrive in today's business environment," added Tucker.
DealerRater has an audience reach of more than 40 million consumers who read more than 3 million dealer reviews.
About DealerRater
Founded in 2002, DealerRater, a Cars.com Company, is the world's leading car dealer review website that connects consumers with the right person at the right dealership. The site offers more than 2.5 million sales and service reviews across 41,000 U.S. and Canadian dealerships, including a network of more than 5,600 Certified Dealers. More than 14 million consumers read DealerRater content across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.