The O’Daniel Chrysler Dodge Jeep Ram Dealership has deservingly been awarded the 2020 Dealer of the Year Award. This was awarded by DealerRater.com, which ultimately recognizes the top Canadian and U.S. dealerships that have exceptional customer service and high ratings. The O’Daniel Chrysler Dodge Jeep Ram Dealership has also been awarded with the 2020 Consumer Satisfaction Award, recognition of these awards for this year, and in years past can be seen on the DealerRater website, which honors, ranks, and rates top-performing dealerships.

The reviewers evaluated the O’Daniel Chrysler Dodge Jeep Ram on several aspects, including customer service, quality of work, friendliness, pricing and the overall experience. Unsurprisingly, it received consistently high PowerScore ratings, demonstrating O’Daniel Chrysler Dodge Jeep Ram’s promise to provide nothing below an extraordinary dealership experience through their dedicated and honest,  professional hard work is made evident in their impressive customer service. The dealership won the Dealer of the Year Award in 2019, 2017, and 2015, and the Consumer Satisfaction Award, which highlights the extraordinary customer service that is always promised, in 2019, 2017, 2016, and 2015. 

There are three criteria for winning the Dealer of the Year Satisfaction Awards. These three categories include number of reviews, positive reviews, and average score. Based on the dealer’s performances of DealerRater, a PowerScore is calculated, based on the number of reviews as well as a dealer’s average star rating.

There are several qualifications and requirements to win such a competitive award. First, the dealership must exhibit an average rating of 4.0 out of 5.0 stars, have a minimum of 25 reviews on the DealerRater website and have positive reviews in every single quarter of the prior calendar year.
 
O’Daniel Automotive Group has received this award in every one of its dealerships, being the only dealer group in Indiana to win this award for all of their respective locations. Greg O’Daniel himself had some words to say about earning the award, emphasizing that “it’s clear that our customers enjoy their time in our the dealership, and we take great pride in that fact.”
 
Stop by the O’Daniel Chrysler Dodge Jeep Ram Dealership and experience the difference for yourself!
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