O’Daniel CDJR Wins DealerRater’s Dealer of the Year and Consumer Satisfaction Awards for 2019

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O’Daniel Chrysler Dodge Jeep Ram has been awarded a 2019 DealerRater Dealer of the Year Award by DealerRater.com, which recognizes top U.S. and Canadian dealerships with outstanding customer service, and a 2019 Consumer Satisfaction Award, which recognizes the top-performing dealerships on the DealerRater website. Winning these awards is a great honor in the car world and takes hard work and dedication from the dealership to create an environment of mutual trust and respect.


To qualify for the awards, the dealership must have a minimum of 25 reviews on DealerRater in the previous calendar year, have at least one positive review in each quarter of the previous calendar year, have an average rating of 4.0 out of 5.0 in the previous year, and have not been blacklisted during the previous year.


A PowerScore is calculated for dealerships who meet the criteria based on the dealer’s performance on DealerRater. The PowerScore is based on the dealer’s average star rating and number of reviews in the previous calendar year. A Bayesian algorithm is used to determine the PowerScore by taking the average of the dealer’s quarterly score to give the overall score for the year. To win, the dealership must score highly in all three award criteria: number of reviews, average score, and positive reviews.


Reviewers evaluated O’Daniel CDJR on its customer service, friendliness, quality of work, pricing, and overall experience, and O’Daniel CDJR received consistently high PowerScore ratings for customer satisfaction during the 2018 calendar year. O’Daniel CDJR’s promise of providing an extraordinary dealership experience through the hard work of honest and dedicated professionals is demonstrated in their outstanding customer service, and winning the Dealer of the Year Award and Consumer Satisfaction Award exhibits the first-rate experience they provide for customers. 


Don't take our word for it, come in to O'Daniel Chrysler Dodge Jeep Ram and experience the difference, today!

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